Privacy Policy

Privacy Policy

At MahrukhsKitchenLondon we are committed to respecting and protecting your privacy and personal data in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation 2016 (GDPR legislation implementation from 25th May 2018). The way we use your data hasn’t changed, and we still give it the same level of care and protection, to process such data fairly, lawfully and in a transparent manner. This policy outlines how we use the information we collect, how you can instruct us to limit the use of such information and ensure that you are in control of your personal data.

Information we may collect from you and how it is used

We may collect and use the data necessary for us to provide the best possible service to our customers. This includes personal and business information such as names, email addresses, postal addresses and telephone numbers necessary for us to provide the requested service; which may include the delivery of goods and services, catalogue request, information that you provide by filling in forms and registering to use our site and provision of other relevant marketing materials in order to keep you informed and to communicate with you on matters of business. Data may also be collected through the use of our email address and phone number. We may also collect data from places such as publicly available sources e.g. to check or improve the information we hold. We will make reasonable efforts to keep your personal data up to date. However, you will need to notify us without delay in the event of any change in your personal or business circumstances.

Our website stores and retrieves information on your browser using cookies. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience. Our site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts.

Cookies are small text files that are placed on to your computer’s hard drive by websites that you visit. They are widely used in order to make websites work as well as to provide information to the owners of the website. If you do not wish to enable cookies, you will still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled.
However, if you would prefer to restrict, block or delete cookies from our website, you can choose to change your privacy preferences by using your computer, tablet or mobile phone browser to do this.

Disclosure and access of your information
MahrukhsKitchenLondon will not disclose an individual’s data to third parties for the purpose of acting as Data Controller without obtaining the individual’s consent to share such information. In cases where such consent does not exist, information will only be disclosed by the Company it is required to do so by law. For the purpose of the Data Protection Act 1998 (the Act), the data controller is MahrukhsKitchenLondon of 21 Brookfield Crescent, London, NW7 2DH.

Storage and implementation of personal data

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
All staff are expected to respect privacy requirements and appropriately handle personal data on behalf of the company. These responsibilities must be maintained at all times including outside of normal business hours and beyond termination of employment in order to respect individuals’ right to privacy.

Your rights and access to information

You have the right to ask us not to process your personal data for marketing purposes. You may at any time request a copy of your personal data from us. This right can be exercised by writing to us by using the follow details: FAO Data Protection Officer, MahrukhsKitchenLondon, 21 Brookfield crescent, London NW7 2DH. Any such requests will be carried out in line with the guidance outlined in the General Data Protection Regulation 2016.

Changes to our privacy policy

This policy will be reviewed in line with developments and changes in relevant privacy legislation. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

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